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account locked by a hacker and now i cant play

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#1
adams

Hey, my account has been permanently locked, and I’ve submitted multiple tickets without any response. The tickets are marked as solved but I haven’t received any reply. Can anyone help or advise on what to do next?
i talked to a dev on discord about my issue and they investigated my account, they found out i was hacked by someone who used a third party software. i just want my account back since i invested a lot in skins.

is there any way to have my account back?

#2
kuruk
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give me ur email and password and i'll handle it

#6
Penqu1N
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I can vouch for this guy he let me borrow his lambo when I took my girl to prom

#7
saebr
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i'm anti vouching for this guy, killed my wife and stole her wallet

#13
Penqu1N
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W move ngl your wife was cheating on you and stealing your money

#9
Prancer
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Im anti anti vouching this guy, he helped me find my lost cat

#12
Gemiknight
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im anti anti anti vouching this guy, he burned my house down

#31
ROYYAPALLYRONITHGOUD
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im anti anti anti anti vouching this guys, he paid my tuiton fee

#3
SleepingSnorlax
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Maybe you need to find someone from riot employee to help you if you able to get contact

#5
adams
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i did but they don't have the power to unban! i need to find a dev who can unban

#16
elysxxm
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They have the power to unban, they unbanned my account, I got my account logged into and they used hacks when I was plat. And I convinced them to unban me because I told them it wasn’t me who did it

#17
adams
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how did you do it? which dev did you talk to? cause the ones in discord dont have the power for that

#18
elysxxm
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I don’t have the full log because the unban was over a year ago but the mod was shoguknights, I’m pretty sure he contacted a developer directly.

#19
adams
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is that on discord?

#28
elysxxm
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No it was on valorant support, I don’t know his actual name they go by code names on support site

#20
pistolroundVyseUlt
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sending this info to shoguknights rn enjoy permaban

#24
adams
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bro wtf i was hacked. what are you talking about?

#25
pistolroundVyseUlt
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sorry i think u mustve misunderstood me
(i wasnt replying to u)

#27
adams
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oops sorry too <3

#4
Frogger0_0
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nah
you are cooked

#8
AlexSMTx
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This why I hate riot support man. I have noticed many people have had issues getting their hacked accounts back because support simply won't do much, and when asked they just say something along the lines of "should've used 2FA to prevent getting hacked in the first place". Seems like once you get hacked they really don't brother doing much to help. Another reason why I haven't spent much money in this game.

#15
adams
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they just don't care anymore ! i hate riot literally

#10
melbiyevu
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You just have to keep sumbiting tickets. Took me 2 months to get my account back

#14
adams
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are you sure?

#11
livefrmhollywood
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If support was allowed to let you back into your account, hackers and cheaters would abuse the hell out of that.

Just don't get hacked. Be glad it happened to your val account and not your email or bank.

#21
pistolroundVyseUlt
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bro wtf lol riot support 100% have power to unban, theres literally a section in the support called appealing a ban

just appeal ur ban say a hacker hacked ur acc and it wasnt ur fault and js ask for unban lol

u mustve ran into a riot employee w a bad day

#22
adams
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bro i did but all my tickets get solved with no answer

#23
pistolroundVyseUlt
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go to appeal a ban -> banned for third party software -> explain that u got hacked and it wasnt u exploiting and they alrd did an investigation -> ask for unban lol

usually it works as long as the hacker's IP is far enough away from urs

i got permabanned 3x and i appealed all of them on my 8000$ acc and it went through

just try and try again

#26
adams
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there is not such option as appeal a ban ! just submit a ticket with different categories...

#29
pistolroundVyseUlt
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sigh

https://imgur.com/a/l9m80Lp

then im the desc write ab how u got hacked etc and it wasnt u etc etc

#30
adams
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oh ok thank you so much for the screenshot !! really appreciate it!

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