I think it's wild how nearly 4+ years after release, the game still lacks basic features that other games COME OUT with and barely anyone talks about them aside from the replay system
- no replay system, deadlock is in closed beta and it already has a replay system
- no customization whatsoever, players can't make their own maps or game modes or anything such which is a basic feature in most big games these days
- the range is laughably bad and it's amazing how you can't get in it while in queue, another extremely basic feature
- the shop prices are ridiculous, if you play any other game like overwatch you'd see the community complaining about $20 skins, meanwhile val releases skins for $35+ continuously and people buy it. this is as much an issue with the playerbase as the company tbf. I'll also mention the continuously decreasing quality of skins released and lack of originality.
- they take years to do anything meta changing, and I don't think vct going on is a justification for this (in previous years their changes in the off season ended up negatively impacting it in any case). other live action hero shooters get far more frequent and impactful updates while valorant barely changes.
for the last point I'll say I like the dev's balance changes in general but they're too slow, I don't think it should be taking this long to make a good balance change.