riot support | VLR.gg

#1

SuperRoss

Why is it so bad, absolutely fucking useless, you write to them multiple times about the same issue and they answer like they don't even read it, mf asks for logs when they're literally attached to the ticket and talks to me like I'm a fucking child instead of trying to solve a pretty serious issue with val

Devs throwing, fuck riot, i'm gonna stop playing

#2

cloudberry

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The VALORANT support team is actually super nice. A friend of mine was 4 VP short of a Vandal skin so I asked support if they could make an accommodation and they gladly did so. There was also one time we couldn't see each other on our friend lists for whatever reason so we asked for help and they managed to respond with a fix in under 5 minutes.

#4

SuperRoss

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Lucky asf, I've talked to a dozen and they were all pricks

#5

cloudberry

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To be fair, I was nice

#6

kaninv

3

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I accidentally added VP to the wrong account (I have two, neither are smurfs) and they immediately refunded the VP within 2 hours and I got the skin I wanted just before shop rotation. legends!

#7

SuperRoss

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So do they just send their worst ones to me or am i just that unlucky?

#9

kaninv

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no idea, I think it might depend on the problem honestly. I think there are different teams for each area, so maybe on the technical side they're like what you got but stuff like shop, and your account status are different.

#10

SuperRoss

-1

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Seeing people from na share their good experiences kinda makes me think that maybe they change based on region

#3

simo98

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Idk but my account back under 2 days after got hack

#8

theogblazen

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I’ve tried to change the email to my account at least 3 times now and every time they just send me a password change to the email I’m trying to use lmao

#11

TheArcticArcher

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Bro def got banned for cheating and is begging cuz he spent to much on skins

#12

Crypto_816

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I asked for a refund on a skin I have used for like a week and they refunded it. They did say it was a once in a lifetime kind of refund but still nice of them to refund it so quick.