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Agent Pool
If he wants to commit to more of a support/secondary duelist role he needs to learn new agents, eg. his kayo looks good but is not viable on all maps -
Confidence
In some matches, he does not play to his potential due to a confidence factor which could be due to his large fanbase or just an individual problem, if you look at something like the tarik tournament even if it was against teams such as guard and tsm he seemed to play better which could of been because of the low stakes of the tournament