angelmrm [#12]
I'm not the only person that use the laptop at home, I tried to do that stuff,but my parents always said me to not touch anything,so...
There are Something else?
If you've installed some new software that's downloaded online then it might be a virus affecting the pc, thus val cant run due to insufficient ram or cpu that's being hogged by said virus. I would suggest running a free scan from malwarebytes, just download it from online and run it.
If it detects any issues with the pc then you can try deleting the software causing the issue and run another scan to check if the issue is solved, otherwise run 'tron' if you think the virus/trojan/malware is dangerous and can't be removed by just uninstalling the malicious software. Btw, tron will delete ur pc and fully wipe it, so run it as a last resort after consulting ur parents.