Everything about this screams 'lack of foresight'
As soon as the first issue occurs, they go back to their Indian players comfort zone and try to apply hotfix after hotfix. When having a new team with foreign imports, it is essential to let the team synergy build and not go back to what you are used to doing. Fragments the kind of progress you've been making.
Bringing in international players as mentioned also means that you need to prioritize learning from so called players and not instead give preference to the language/psychological comfort of your Indian players. These are precursors to having an International team and these issues can pop up whenever you undergo said process.
Also need to mention that they said that all team decisions were made in unison with all team members which is a ridiculous position to take. There always needs to be a captain to steer the ship and not everyone coming up with directions in times of a 'storm'. A clear lack of leadership and foresight lead to this mess.