Whats the name of that person with red horns and a 76.1 shirt i saw them on tiktok
Customer Success or Customer Success Management is a business method attempting to increase the likelihood of the customer reaching their desired outcomes while using your product or service. Customer Success is relationship-focused client management, that aligns client and vendor goals through mutually beneficial outcomes. An effective Customer Success strategy typically results in decreased customer churn and increased up-sell opportunities. The goal of Customer Success is to make the customer as successful as possible, which in turn, improves customer lifetime value (CLTV) for the company.