Some Agents like Chamber, Neon, Fade, Raze, Sage are not that what Rito told you. They are Allrounders or better said Comfort Agents. You can play them as you wish or needed. Also if you grind a few days/weeks with them you will easily be able to do any shit they are known for. Also they are made to play easily and chaotic. The more, the better.
So don't tell me this Game was designed for fair Games between Teams and no, people who abuse this comfort Agents aren't good at this Game! They just keep trying shit until it works and people tend to only see the part when it works and if it doesn't, the guy just had a bad Day(s)or was unlucky but in reality his Brain is too slow or he doesn't care about the outcome of the Game.
Stop hyping up every Comfort Agent abuser like Victor, yay. They suck and they know it! The real good Players pick the Agents that are needed for their Plays and not play like a Child on Drugs.