support players r heavily underrated
but just as its duelists job to frag out and entry its also a supports job to enable them
u can definitely get more creative with support util though, higher ceiling
maybe im going on something here but it's definitely easier to get kills when ur playing second impact and trading ur duelists
every role has their job and all of them are pretty equally impactful however some maps you can play without a true duelist
i think its just up to prefrence as to which role people find harder