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How tf do I fix this? HELP

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#1
Kiss-Shot

Here's the clip

It started out when I queued for a deathmatch and after the countdown it just went black. I tried restarting my game/pc a few times and it still doesn't work. I stopped vanguard process, restarted, and it still doesn't go back to normal. Different accounts work but not my main. To think it all started cause of a failed DM game. It's been over an hour already and it's still like this.

#2
FightWasTaken
2
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go here C:\Users\%username%\AppData\Local\VALORANT\Saved\Config delete this folder and then reinstall valorant and if that doesnt work then reinstall windows

#4
KatZ
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^^^

#5
Kiss-Shot
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imma try

#3
KatZ
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I do not know about this issue, but maybe try this link https://www.youtube.com/watch?v=sUFquBSennc

#6
Kiss-Shot
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imma try

#7
frockfrog
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tbh get riot tools and send the logs to riot support, it might take sometime but you will get the exact cause and solun for this

#8
Kiss-Shot
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how do i do that

#9
frockfrog
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login here and ask the question: https://support-valorant.riotgames.com/hc/en-us

there will be a tool mentioned in the bottom of the page before submit, download it, run as admin and attach the zip file that got created and hit submit

#10
KatZ
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any progress ?

#11
Kiss-Shot
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I tried the first guy's comment! It worked fortunately!

#13
KatZ
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great

#15
FightWasTaken
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the reason i asked him to do this btw is because a resolution setting may have been bugged. a very useful thing this guy said was "different accounts worked but not my main". this would only happen due to a profile based setting, and since video settings are locally stored, the profiles folder would be the fix. when you delete the profiles folder, the game will automatically create a new one. glad it worked for you.

#12
Paracosm
0
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post it here
https://www.reddit.com/r/ValorantTechSupport/

#14
looklook
0
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whack the pc and give it a blow and restart pc

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