My account was stolen

#1

inv1te

My riot games account was hijacked. A letter came to my mail, saying that the mail of Riot games has been changed. Passwords don't fit either. I started hammering into the technical support, I create a ticket, a letter comes to the mail, here the ticket is created, you can track it using this link. The link is not working, it gives out "the page you are looking for does not exist". I wrote several times, as a result, there is no answer for more than a day. Does anyone know what to do in a similar situation?

#2

DELUSIONAL_POTTER_FAN

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Enable 2fa it makes it impossible to hack into it ^_^

#13

inv1te

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I found out about its existence only when I went through the settings of the second account. Anyway, I did not receive any notifications about logging into my account or requests to change my mail. It was like, "they changed your mail here, be strong."

#3

kaesra

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just wait for rito support the "page does not exist" also happened to me before but they will end up contacting you

#4

Subreezy

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just use email

#12

inv1te

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what you mean?

#5

inv1te

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I found out about its existence only when I went through the settings of the second account. Anyway, I did not receive any notifications about logging into my account or requests to change my mail. It was like, "they changed your mail here, be strong."

#6

inv1te

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what you mean?

#7

inv1te

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will they anwser on mail if something answered on ticket?

#8

kaesra

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usually it takes 6 hours+- before they mail you back i think you should resend a ticket

#9

inv1te

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i resend it several times, but they dont answer

#10

kaesra

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i think once an account email is changed its hard to get back the account

#11

inv1te

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but how can someone change email on my account without my actual email, i dont understand it

#14

kaesra

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i just changed my account gmail apparently you dont need your old email to change your riot email (idk if it works when your email is verified)

#15

inv1te

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it sounds really bad. have you ever encountered with problem like this?

#16

kaesra

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i used my school email to sign up and my school disabled our email account so i couldnt log in since i had 2fa lol but rito fixed it so its all good now

#20

inv1te

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i wish riot anwsered me as well

#23

6vine

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KazeraSG Clueless

#25

kaesra

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fr (fried rice)

#17

Melrose222

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Dm trembolona he can fix it

#18

inv1te

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how?

#19

inv1te

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trembolonaRage is it him?

#21

TheHardStuckImmortal

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if u have spent money on the account then don't worry, you can get it back easily

#22

inv1te

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i spent, but technical support doesnt answer

#24

TheHardStuckImmortal

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it will take some time. If you spent money, they can track your transactions along as you show proof of it. They might ask you questions regarding, when you first spent money, what was your first skin, battlepass etc etc. Thats what i did and i recovered my brothers account as he got scammed while trying to trade accs.

#26

inv1te

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i hope that they will answer me, because i specified in ticket some things about transaction

#27

inv1te

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thank you all, i returned my account

#28

Empoleon

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w inv1te 🥰